This accessibility statement applies to the mobile application MySpira.
This mobile application is run by Orbital Media. We want as many people as possible to be able to use this mobile application. For example, that means you should be able to:
- Enable and disable sound effects and background audio
- Skip repeated content to avoid authentication
How accessible this mobile application is
We’ve also made the application text as simple as possible to understand.
We know some parts of this mobile application are not fully accessible:
- The text will not alter when changing the font size options within the mobile devices’ settings.
- You cannot modify the spacing of text
- Text is unable to be read by a screen reader
Reporting accessibility problems with this mobile application
We’re always looking to improve the accessibility of this mobile application. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected] or 020 3411 9111
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This mobile application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Font size is unable to be increased with assistive technology. This fails WCAG 2.1 success criterion 1.4.4 (Resize text).
We plan to fix this issue within the new build of the application, making sure we allow text to increase in size.
Text content and not currently be navigated and read by a screen reader. We plan to fix this issue by allowing for assistant technology to read out all text content within the app.
Navigation and accessing information
It’s not possible to change the device orientation from horizontal to vertical without making it more difficult to display the augmented reality content.
The default human language of the mobile application cannot programmatically be determined, and would be an unnecessary addition due to the audio included within the app.
Preparation of this accessibility statement
This statement was prepared on 16/01/23. It was last reviewed on 16/01/2023.
This mobile application was last tested on 16/01/23. The test was carried out internally.
We used this approach to deciding on a sample of pages to test.
The full accessibility test report accompanies this document.
Please contact [email protected] for any further information.